We are committed to protecting the privacy of our supporters and others who provide us with their personal information. We endeavour to only collect personal information we deem necessary for effective and efficient interaction with you.
We collect and hold personal information such as your name, phone number, email address, physical address and financial payment details and your communications with us. These details may be collected in various ways including phone, printed copy or electronically.
In most cases, we collect and hold personal information to enable us to provide a service to you, raise financial support from you, or otherwise engage with you. We keep records of your relationship with us so we can interact with you more effectively. We endeavour to ensure only authorised personnel have access to this information. Transfer of this data will happen as required and will be done securely.
If you do not wish us to contact you about our appeals or programmes, please contact us on the details below or use the ‘unsubscribe’ link located at the bottom or our email communications.
We try to collect personal information directly from you (unless it is unreasonable or impractical for us to do so). You have the right to refuse providing us personal information however this may restrict our ability to assist or serve you.
We may disclose your personal information to third parties as required. Examples may include external service providers such as professional advisors, IT service providers, and government authorities. We may also disclose your personal information to Mukti India where we may disclose your name. We also forward messages and photos that you send to us to pass on to the residents who are sponsored by you. We take all reasonable steps to ensure that these third parties have in place relevant confidentiality and privacy provisions.
We will not rent, exchange or sell mailing lists of our supporters to other organisations.
In the event that we would like to share your story with the purpose of promoting Mukti either online or in our printed publications, we would seek your permission and publish the material in the prescribed manner for which the permission was sought. An example of this could be a visit to Mukti or an opportunity to promote sponsorship in a specific way.
ACCURACY AND ACCESS
We take reasonable steps to keep your personal information accurate and up to date. We will also take reasonable steps to correct information we deem is incorrect, irrelevant or out of date.
You may request access and seek correction to your personal information by contacting us using the below details.
We keep your personal information in both paper-based and electronic forms and take reasonable steps to ensure that information is protected from misuse and loss, and from unauthorised access, modification or disclosure.
We use Secure Socket Layer (SSL) Encryption when collecting or transferring credit card information via the internet and take reasonable measures to comply with the Payment Card Industry Data Security Standard.
To provide you with a better service experience, we may collect information via our website. If you wish to remain anonymous when visiting our website, please disable cookies on your internet browsing settings.